Cybersecurity isn't an add-on at Cortex. It's a foundation.
Every package we offer includes a security baseline — because in 2026, managed IT without managed security isn't managed IT at all. The question isn't whether you need protection. It's how much.
Cortex is your strategic IT partner, delivering AI-augmented managed services that power business growth with the responsive support you expect, backed by intelligent automation, proactive security, and expert human oversight to keep your organization productive and future-ready.
We Solve the IT Problems
Holding You Back
Our Services
Everything You Need, All in One IT Partner
TECHNOLOGY OPERATIONS
manageIT
Your AI-powered IT team. 24/7 helpdesk, proactive endpoint monitoring, automated patch management, and an AI Service Coordinator that triages and resolves issues before you even notice them.
SECURITY AND RISK
guardIT
Protecting what matters most. Layered cybersecurity with 24/7 threat monitoring, zero-trust architecture, compliance management, and industry-leading shadow AI governance to control unsanctioned AI tools in your organization.
CLOUD AND PLATFORM
cloudIT
Secure, scalable, always on. Microsoft 365 multi-tenant management, cloud migration, enterprise backup and disaster recovery, and Azure infrastructure — all monitored and optimized continuously.
PROJECTS AND INFRASTRUCTURE
buildIT
Projects done right. Network design and deployment, office buildouts, structured cabling, hardware procurement, and infrastructure upgrades — delivered on time, on budget, and built to last.
Real Results. Proven Performance.
The AI Advantage
Intelligent automation,
trusted human expertise.
Cortex operates an AI workforce — a Receptionist, Service Coordinator, Sales Rep, and Onboarding Specialist — all orchestrated by our Paperclip platform. Every AI action is governed by human oversight, ensuring your business gets the speed of automation with the trust of expert review.
Our Differentiator
We didn't buy our AI platform. We built it.
Helm was created by Cortex because we needed it ourselves. As a working MSP, we know what it takes to support 24/7 operations, respond to security incidents, and scale without adding headcount. Every feature in Helm was built to solve a problem we actually had — which means when it runs your business, it's been tested on ours first.
Powered by Helm — The Platform
We Built Ourselves
Helm is the platform that makes all of this possible — and unlike every other MSP tool on the market, we built it ourselves.
See How We've Supported Clients and Nurtured Long-Term Partnerships
“[Client testimonial coming soon]”
Client Name
Title, Company
Support Plans
Explore Cortex Support Plans
Every Cortex plan includes AI-powered delivery — because that's not a premium feature, it's just how we work. What changes between tiers is the depth of your cybersecurity protection and backup coverage.
Best for businesses that need dependable managed IT and a foundational security posture.
Best for businesses that want enterprise-grade security without an enterprise IT department.
Best for healthcare, legal, financial, and compliance-driven businesses.
A note on backup: OneDrive and Google Drive are sync tools, not true backups. If ransomware encrypts your files locally, the encrypted versions sync to the cloud and overwrite your good copies. The backup included in every Cortex plan is independent — ransomware can't reach it.
Our managed plans cover everything we can handle remotely — roughly 95% of modern IT issues. For the rare times we need to be in the room with you, on-site support is billed separately. Ask us about add-ons.